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Frequently Asked Questions
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Q: Why did you change the packaging?
A: We’ve updated our packaging to reflect our commitment to quality and innovation. While the look has changed, the trusted formulas you know and love remain exactly the same!
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Q: Has the formula changed at all?
A: No, the formula has not changed. We’ve kept everything inside the same, ensuring you still get the dermatologist-recommended products you trust.
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Q: How will I know the product is the same if the packaging looks different?
A: We’ve maintained the same high standards for our formulations. You can look for the key ingredient information on the updated labels to reassure you that nothing, but the outside has changed.
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Q: Will both the old and new packaging be available during the transition?
A: Yes, during the transition, you may still see some products with our old packaging, but rest assured, both old and new packaging contain the same high-quality product.
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Q: I noticed the labels look different. Are the ingredients the same?
A: Yes, the ingredients and formulations are exactly the same. We’ve only made changes to the external look of our packaging.
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Q: Are there any changes to the product sizes?
A: No, the product sizes remain the same. You’ll get the same amount of product as before, just in an updated, more refined look.
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Q: Will there be any special promotions for the new packaging?
A: Absolutely! Stay tuned to our social media and newsletter for exclusive offers celebrating our new look.
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Q: Can I still return or exchange products with the old packaging?
A: Yes, all of our return policies apply to both the old and new packaging.
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Q: I’m extremely sensitive to chemicals, especially fragrances. What body wash would you recommend?
A: DHS Body Wash has been specifically formulated with sensitive users in mind. Not only is it completely fragrance-free, but also dye-free.
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Q: What is the percentage of Zinc?
A: DHS Body Wash contains .5% Zinc Pyrithione.
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Q: How do I apply the body wash?
A: Apply a liberal amount of DHS Body Wash onto a wet washcloth, sponge, pouf, or hands, and apply to body. Work into a rich lather then rinse off. Repeat, as necessary.
Purified Water, Triethanolamine Lauryl Sulfate, Cocamidopropyl Hydroxysultaine, Sodium Chloride, PEG-8 Distearate, Zinc Pyrithione, Hydroxypropyl Methylcellulose, Magnesium Aluminum Silicate, Citric Acid, Sodium Hydroxide
- 1. Water
- 2. Triethanolamine Lauryl Sulfate Cleanser
- 3. Cocamidopropyl Hydroxysultaine Thickener
- 4. PEG-8 Distearate Conditioner
- 5. Sodium Chloride Thickener
- 6. Zinc Pyrithione Antibacterial and Antifungal agent
- 7. Hydroxypropyl Methylcellulose Thickener
- 8. Magnesium Aluminum Silicate Thickener
- 9. Citric Acid pH adjuster
- 10. Sodium Hydroxide pH adjuster
Directions: Apply a liberal amount of DHS Body Wash onto a wet washcloth, sponge, pouf, or hands, and apply to body. Work into a rich lather then rinse off. Repeat, as necessary.
Caution: For external use only. Avoid contact with eyes. If contact occurs, rinse eyes with water. Keep out of the reach of children. Keep at room temperature.