(
Frequently Asked Questions
•••
Q: Why did you change the packaging?
A: We’ve updated our packaging to reflect our commitment to quality and innovation. While the look has changed, the trusted formulas you know and love remain exactly the same!
•••
Q: Has the formula changed at all?
A: No, the formula has not changed. We’ve kept everything inside the same, ensuring you still get the dermatologist-recommended products you trust.
•••
Q: How will I know the product is the same if the packaging looks different?
A: We’ve maintained the same high standards for our formulations. You can look for the key ingredient information on the updated labels to reassure you that nothing, but the outside has changed.
•••
Q: Will both the old and new packaging be available during the transition?
A: Yes, during the transition, you may still see some products with our old packaging, but rest assured, both old and new packaging contain the same high-quality product.
•••
Q: I noticed the labels look different. Are the ingredients the same?
A: Yes, the ingredients and formulations are exactly the same. We’ve only made changes to the external look of our packaging.
•••
Q: Are there any changes to the product sizes?
A: No, the product sizes remain the same. You’ll get the same amount of product as before, just in an updated, more refined look.
•••
Q: Will there be any special promotions for the new packaging?
A: Absolutely! Stay tuned to our social media and newsletter for exclusive offers celebrating our new look.
•••
Q: Can I still return or exchange products with the old packaging?
A: Yes, all of our return policies apply to both the old and new packaging.
•••
Q: I’m extremely sensitive to chemicals, especially fragrances. What shampoo would you recommend?
A: DHS Clear Shampoo has been specifically formulated with sensitive users in mind. Not only is it completely fragrance free, but also color free.
•••
Q: Can DHS Clear Shampoo be used on color-treated, permed, or straightened hair?
A: Yes, but DHS Clear Shampoo is not guaranteed to be color safe. Please try our DHS Color Safe Shampoo and DHS Color Safe Rinse that work very well together. DHS Color Safe Shampoo & Rinse were developed to hold the color while providing excellent hair conditioning with enhanced hair thickening and ease of combing, while reducing drying time. Best used together for optimum benefits.
•••
Q: Is this shampoo good for dry damaged hair?
A: Yes, DHS Clear Shampoo contains conditioning agents to help soften dry, damaged hair.
•••
Q: Can DHS Clear Shampoo be used on days that I don't use DHS Zinc Shampoo?
A: Yes, DHS Clear Shampoo is formulated for daily hair and scalp cleansing. If you plan on alternating products, please be sure to contact your doctor or dermatologist for more information.
Purified Water, Sodium Laureth Sulfate, Cocamidopropyl Betaine, PEG-8 Distearate, Cocamidopropyl Hydroxysultaine, Benzyl Alcohol, Polyquaternium-22
1. Water
2. Sodium Laureth Sulfate Cleanser
3. Cocamidopropyl Betaine Cleanser
4. PEG-8 Distearate Conditioner
5. Cocamidopropyl Hydroxysultaine Thickener
6. Benzyl Alcohol Preservative
7. Polyquaternium-22 Conditioner
Directions: Wet hair thoroughly; apply liberal amount of DHS Clear and massage into a rich lather, then rinse. Repeat as necessary or as directed by your physician.
Caution: For external use only. Avoid contact with eyes. If contact occurs, rinse eyes with water. Keep out of the reach of children. Keep at room temperature.