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Frequently Asked Questions
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Q: Why did you change the packaging?
A: We’ve updated our packaging to reflect our commitment to quality and innovation. While the look has changed, the trusted formulas you know and love remain exactly the same!
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Q: Has the formula changed at all?
A: No, the formula has not changed. We’ve kept everything inside the same, ensuring you still get the dermatologist-recommended products you trust.
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Q: How will I know the product is the same if the packaging looks different?
A: We’ve maintained the same high standards for our formulations. You can look for the key ingredient information on the updated labels to reassure you that nothing, but the outside has changed.
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Q: Will both the old and new packaging be available during the transition?
A: Yes, during the transition, you may still see some products with our old packaging, but rest assured, both old and new packaging contain the same high-quality product.
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Q: I noticed the labels look different. Are the ingredients the same?
A: Yes, the ingredients and formulations are exactly the same. We’ve only made changes to the external look of our packaging.
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Q: Are there any changes to the product sizes?
A: No, the product sizes remain the same. You’ll get the same amount of product as before, just in an updated, more refined look.
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Q: Will there be any special promotions for the new packaging?
A: Absolutely! Stay tuned to our social media and newsletter for exclusive offers celebrating our new look.
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Q: Can I still return or exchange products with the old packaging?
A: Yes, all of our return policies apply to both the old and new packaging.
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Q: Can the DHS Rinse be used with the DHS SAL Shampoo?
A: Yes. In fact, the DHS Rinse is ideal for use with all six of our shampoos. Designed with the most sensitive users in mind, the DHS Rinse is unscented and hypoallergenic.
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Q: Is this shampoo safe for color treated hair?
A: DHS medicated shampoos are not guaranteed to be color safe. Please try our DHS Color Safe Shampoo and DHS Color Safe Rinse that work very well together. DHS Color Safe Shampoo & Rinse were developed to hold the color while providing excellent hair conditioning with enhanced hair thickening and ease of combing, while reducing drying time. Best used together for optimum benefits.
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Q: What is the percentage of Salicylic Acid in this shampoo?
A: DHS SAL Shampoo contains 3% Salicylic Acid.
ACTIVE INGREDIENTS: Salicylic Acid USP 3%, INACTIVE INGREDIENTS: Purified Water, Sodium C14-16 Olefin Sulfonate, Sodium Laureth Sulfate, Cocamidopropyl Hydroxysultaine, PEG-8 Distearate, Disodium EDTA, Sodium Hydroxide
- 1. Salicylic Acid USP 3% Aids in removal of excess sebum. Active treatment against psoriasis, seborrheic dermatitis and dandruff
- 2. Water
- 3. Sodium C14-16 Olefin Sulfonate Cleanser
- 4. Sodium Laureth Sulfate Cleanser
- 5. Cocamidopropyl Hydroxysultaine Thickener
- 6. PEG-8 Distearate Conditioner
- 7. Disodium EDTA Preservative
- 8. Sodium Hydroxide pH adjuster
DIRECTIONS: Wet hair; apply a liberal amount of DHS Sal Shampoo and massage into lather. Allow lather to remain on scalp for several minutes. Rinse hair well and repeat application. For best results, use at least twice a week or as directed by a doctor.
Use: Helps prevent recurrence of scalp itching and flaking associated with Seborrheic Dermatitis and Dandruff.
Ask a doctor before use is you have: Psoriasis or Seborrheic Dermatitis that covers a large area of the body, or sensitivity to Salicylic Acid.
Caution: For external use only. Avoid contact with eyes. If contact occurs, rinse eyes with water. Keep out of the reach of children. Keep at room temperature.
Stop use and ask a doctor if: Condition worsens or does not improve after regular use.
Keep out of reach of children: If swallowed, seek medical help, or contact a Poison Control Center immediately.